Melbet Privacy Policy

This document outlines how Melbet collects, processes, protects, discloses, and destroys personal information provided by users of the platform. The operator uses personal data solely based on explicit user consent and in accordance with applicable regulatory frameworks. This policy ensures transparency in data handling practices and safeguards user privacy throughout all interactions with the services. By accessing or using the platform, users acknowledge and accept the terms set forth in this policy.

Privacy and Data Protection

The platform collects personal information necessary for account creation, transaction processing, identity verification, and regulatory compliance. Data collected includes:

  • Full name, date of birth, and contact details
  • Government-issued identification documents
  • Payment card or wallet information
  • Transaction history and account activity logs
  • Device identifiers and IP addresses

Technical and organisational measures protect this information through encrypted transmission, secure storage protocols, access controls, and regular security audits. Users retain the right to access, correct, or request deletion of their personal data at any time by contacting customer support. All processing activities comply with Indian data protection regulations and international standards applicable to online services.

Use of Collected Information

Personal information is processed for the following lawful purposes:

  • Account Management: Registration, authentication, and maintenance of user profiles
  • Transaction Processing: Deposits, withdrawals, and payment verification through authorised providers
  • Service Improvement: Analysis of user behaviour to enhance platform functionality and user experience
  • Marketing Communications: Promotional offers, bonuses, and updates sent to users who have consented
  • Compliance and Security: Prevention of fraud, money laundering, and adherence to regulatory obligations
  • Analytics: Aggregated statistics to monitor platform performance and identify technical issues

All processing is conducted transparently and within the scope of explicit consent provided during registration or subsequent interactions. The operator does not sell or rent personal data to third parties for commercial purposes unrelated to service delivery.

Access to Information

Users can access, update, or request deletion of their personal information by submitting a request through the account settings or contacting customer support directly. The operator responds to such requests within a reasonable timeframe, subject to legal obligations that may require data retention for specific periods.

Correction procedures allow users to amend inaccurate or outdated information through the profile management section. Deletion requests are processed in accordance with regulatory requirements, though certain records may be retained for compliance purposes even after account closure.

By using the platform, users consent to security verification procedures and the processing of payment information by authorised third-party providers, including banks and payment gateways. These providers adhere to industry-standard security protocols to protect financial data during transactions.

Protection of Children’s Privacy

The platform is intended exclusively for individuals aged 18 years and above. The operator does not knowingly collect or process personal data from minors. However, age verification relies on self-declaration and document submission, which may not detect all instances of underage access.

If a parent or guardian becomes aware that a minor has provided personal information without consent, they should contact customer support immediately. Upon verification, the operator will promptly delete the minor’s data and close the associated account. The platform employs reasonable measures to discourage underage access but cannot guarantee prevention without parental oversight.

International Data Transfers

Personal information may be transferred to and processed in jurisdictions outside India where the operator’s partners, service providers, or data centres are located. These transfers are necessary for the provision of online services, including payment processing, technical support, and regulatory compliance.

By using the platform, users consent to such international transfers. The operator ensures that all partners handling personal data maintain appropriate confidentiality and security standards comparable to those described in this policy. Data protection agreements are established with third parties to safeguard user information regardless of processing location.

Use of Cookies

Cookies are small text files stored on a user’s device that enable the platform to recognise returning visitors and improve functionality. The platform uses cookies for:

  • Statistics: Monitoring website traffic and user engagement patterns
  • Behaviour Analysis: Understanding user preferences and navigation habits
  • Personalisation: Customising content and promotional offers based on user activity
  • Site Improvement: Identifying technical issues and optimising performance

Cookies are retained for up to one year from the date of placement. Users can manage cookie preferences through browser settings, though disabling certain cookies may affect platform functionality. The operator does not use cookies to collect personally identifiable information without consent.

Acceptance of Privacy Policy

By accessing or using the platform, users confirm full acceptance of this policy and agree to the collection, processing, and use of personal data as described herein. The current version of the policy, as published on the website, supersedes all previous versions.

If users do not agree with any aspect of this policy, they should discontinue use of the platform immediately. Continued access following policy updates constitutes binding acceptance of the revised terms. The operator recommends reviewing this document regularly to stay informed of any changes.

Third-Party Privacy Practices

Personal data may be shared with third parties in specific circumstances, including:

  • Legal Compliance: Disclosure to law enforcement or regulatory authorities as required by applicable statutes
  • Dispute Resolution: Sharing information with legal representatives or arbitration bodies during disputes
  • Service Agreements: Provision of data to payment processors, verification providers, and technical partners necessary for platform operation

A comprehensive list of third parties with access to personal information is available on the platform. Where such a list is not provided, the operator will inform users of the purpose and scope of data sharing before disclosure occurs. By providing personal information, users consent to its sharing under the conditions outlined in this section. All third parties are contractually obligated to maintain confidentiality and handle data responsibly.

Updated: