Withdraw Your Winnings Fast and Securely

You can withdraw funds from your gaming account using various payment methods available in India. No commission is charged when you request a payout. The minimum amount is ₹300, while the maximum reaches ₹10,00,000 per transaction. Most methods process withdrawals instantly, though bank transfers may take 1-3 business days.

Before requesting a payout, familiarise yourself with the platform’s policies to avoid delays. These conditions ensure security and compliance for all transactions:

• Identity Verification Required: You must complete KYC verification by submitting valid ID proof, address proof, and payment method documentation. Verification typically takes 24-48 hours and is mandatory before your first withdrawal.
• Same Method Policy: Withdrawals must be made using the same payment method used for deposits. If you deposited via UPI, your payout will also be processed through UPI to comply with anti-money laundering regulations.
• Wagering Requirements Apply: Bonus funds and associated winnings must meet the stated wagering requirements before withdrawal. Check the specific terms of any active promotion in your account.
• Minimum and Maximum Limits: Each payment method has specific limits. UPI and Paytm allow ₹300 minimum and ₹10,00,000 maximum per transaction. Plan your requests accordingly to stay within these thresholds.
• Processing Time Varies: Instant methods like UPI and PhonePe process immediately. Bank transfers may take 1-3 business days. Cryptocurrency withdrawals are completed within 30 minutes once blockchain confirmation is received.

Occasionally, you may encounter delays or errors during the process. Here are the most frequent problems and how to resolve them:

• Pending Verification: If your account is not verified, the request will be held until you submit the required documents. Upload clear copies of your ID and address proof in the verification section to expedite approval.
• Insufficient Balance: Ensure your account balance meets the minimum limit for your chosen method. If you have active bonus funds, check that wagering requirements are fulfilled before attempting to withdraw.
• Payment Method Mismatch: If you deposited using one method and try to withdraw via another, the transaction may be rejected. Always use the same payment option for both deposits and withdrawals.
• Incorrect Account Details: Double-check that your UPI ID, mobile number, or bank account information is entered correctly. A single typo can cause the transaction to fail or be returned.
• Delayed Processing: During peak hours or weekends, some methods may experience slight delays. If the processing time exceeds the stated timeframe, contact support for assistance and provide your transaction ID.

If you face any issues with your payout request, the support team is available 24/7 to assist. Reach out through the following channels:

• Live Chat: Access the instant chat feature on the website or app for real-time assistance. Support agents respond within minutes and can resolve most queries immediately.
• Email Support: Send detailed queries to [email protected]. Include your account ID and transaction reference for faster resolution. Expect a response within 24 hours.
• Phone Support: Call the dedicated helpline for India at +91-XXXX-XXXXXX. Lines are open 24/7 for urgent matters related to account access or financial transactions.
• Telegram Channel: Join the official Telegram support group for updates and quick responses. This is ideal for tracking ongoing issues or platform announcements.