Overview of how personal information is handled

• Personal data collected
  • Identification and contact details: name, date of birth, address, email, phone.
  • Account and verification records: username, KYC documents, selfies, checks and results.
  • Transaction and payment details: deposits, withdrawals, bank or wallet identifiers.
  • Usage and device data: log files, IP address, browser type, app version, language, time zone.
  • Betting and gaming history: stakes, outcomes, limits, responsible gaming preferences.
  • Communications: support tickets, calls, chats, and any documents shared by the user.
• Purposes for collection
  • Provide and operate the account and services.
  • Verify identity, confirm age, and meet anti money laundering obligations.
  • Process payments and resolve chargebacks or disputes.
  • Maintain platform security, prevent fraud, and enforce terms.
  • Comply with legal and regulatory requirements in Nigeria.
• Protection measures
  • Encryption in transit and at rest, secure key management, and segregation of environments.
  • Access controls, multi factor authentication, least privilege, and audit logs.
  • Data minimisation, retention schedules, and secure destruction of records.
  • Staff training, vendor due diligence, penetration tests, and incident response procedures.
• User rights
  • Access a copy of personal data.
  • Request correction of inaccurate information.
  • Request deletion where permitted by law.
  • Restrict or object to certain processing, and withdraw consent for marketing.
  • Request portability of data provided to us.

Compliance statement: Processing follows the Nigeria Data Protection Act 2023 and the Nigeria Data Protection Regulation 2019, as well as applicable requirements of the National Lottery Regulatory Commission and state gaming authorities. Where relevant to cross border processing, standards aligned to the GDPR are applied.

• Service delivery
  • Create and manage the user account, provide online betting services, and operate features.
  • Offer customer support and respond to requests.
• Transactions and security
  • Process deposits and withdrawals through payment service providers.
  • Conduct security checks, monitor for fraud, and enforce responsible gaming measures.
• Improvement and analytics
  • Analyse service performance, fix errors, and improve user experience.
  • Produce statistics to understand usage trends and capacity needs.
• Personalisation and marketing
  • Tailor content and preferences on websites and apps.
  • Send marketing communications where the user has given consent, with the option to opt out at any time.
• Legal and regulatory
  • Meet identity verification, anti money laundering, taxation, and reporting obligations.

Lawful bases: consent, performance of a contract, legal obligation, and legitimate interests such as fraud prevention and service improvement. Processing is carried out in a lawful, fair, and transparent manner.

• Access and updates
  • Users can review and update account details in profile settings or by contacting support.
  • Additional verification may be required before changes are made.
• Corrections and deletion
  • Incorrect information can be corrected upon request.
  • Deletion requests are honoured where no legal or regulatory retention duty applies.
  • A response is usually provided within 30 days, subject to identity checks and complexity.
• Security checks and payments
  • By using the platform, the user consents to security checks that may include database searches and verification against third party sources.
  • The user also consents to processing of payment data by authorised payment providers to complete transactions and prevent fraud.

This service is for adults 18 years and above. The operator cannot confirm age without documents provided by the user during verification. If it is discovered that a minor has created an account, the account is closed and personal data is removed where the law allows. Parents or guardians may contact support to request deletion of a minor’s information, subject to proof of relationship and identity.

Personal data may be stored or processed outside Nigeria where technology partners, payment providers, or verification vendors operate. By using the site, the user consents to international transfers for the purposes set out in this document. Confidentiality commitments are imposed on partners through contracts, including standard contractual clauses or equivalent safeguards. Transfers follow the Nigeria Data Protection Act 2023, the Nigeria Data Protection Regulation 2019, and comparable international standards.

A disclaimer may refine or limit how some rules in this policy apply. The disclaimer takes effect when the user accepts this policy through sign up, a recorded acceptance, or continued use of the services. No part of this policy waives mandatory consumer or data protection rights granted by Nigerian law. If any term conflicts with a legal requirement, the stricter protection for the user applies.

• What cookies are
  • Small text files stored on the device to remember settings and recognise the user across sessions.
• How cookies are used
  • Statistics and analytics to understand usage and improve websites and apps.
  • Behaviour analysis to detect anomalies and enhance security.
  • Personalisation of content, language, and preferences.
• Retention and control
  • Cookies are generally retained for up to 1 year.
  • Users can manage or delete cookies in browser settings or through the consent manager.
  • Disabling some cookies may affect the functioning of certain features.

By using the services, the user accepts the terms of this Privacy Policy. The most recent version published on the site prevails over any earlier versions or copies. Updates may be made to reflect changes in law, technology, or operations, and material changes will be signposted where practical.

Personal data may be shared where necessary to fulfil agreements, comply with law, or manage disputes. Typical recipients include payment institutions, identity verification providers, analytics vendors, fraud prevention services, legal advisers, dispute resolution bodies, regulators, and law enforcement. A current list or description of such third parties may be provided on the site or on request. If a specific party is not listed, the user will be informed of the purpose and scope of disclosure as required by law. Providing information to create and use the account constitutes consent to these disclosures, subject to legal safeguards.

The site may contain links to third party websites or services that operate their own privacy policies. The operator is not responsible for how external parties collect, use, or protect personal information. Users should review the privacy notices of any external site visited and exercise caution when sharing data.